Although
the company seems to perform quite seamlessly, there are a few places where
they can improve.
Firstly,
it would be a positive adjustment to have at least one company computer and
printer. Many files are e-faxed, emailed or uploaded through sites such as
Google Docs. Having a computer and printer readily available at the office
would not only be helpful to all representatives at HALO, but it would also be
preventative in regards to the possibility of breaking state requirements. Mr.
Verdicchio had mentioned the state requires each real estate office to hold a
copy of each deal. With ten agents, closing at least one deal a month, it is
expected to hold a hard copy of all 120 deals in the office. On many occasions,
a state representative visits the office and requests to see the files. For
every incomplete file, the state fines $10,000 to the responsible owner.
Considering the office is rarely visited, if ever at all by the associates, it
would behoove of the owner, Mr. Verdicchio, to provide a company computer by
which he can print and file the necessary documents.
Having
a company computer would also provide the opportunity for the company to hold a
client database. This would also be beneficial for the owner to manage the
client-tell of the company overall while each associate managed their own. This
would also help for associates to cross reference, and make sure they are not
working with the same clients as another representative.
Each
representative does not have an individual key to the office. Therefore, they
are not able to visit the office without the owner present. Considering the
associates mostly work from home, it is understandable that they have not
visited the office, however, being that the state requires hard copies of all
deals to be present in the office, it would be ideal for the representatives to
have access to the office at all times. In addition, if ever a client would
like to meet the agent at the office, the agent is unable to do so due to lack
of access; although meeting at the office may not be beneficial considering the
lack of equipment and supplies present.
The main recommendation for HALO Realty is to properly
supply their office. This includes a computer, printer, and office supplies,
such as pens, paper, folders, etc. Providing their office with such supplies
would give the companies representatives a clear and organized place to meet
clients, when necessary.
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